The course content has been designed and developed in partnership with the National Fire Chiefs Council and the department responsible for National Inter-Liaison Officer (NILO) course.
Working to occupational standards, the course aims to develop the learner into an National Control Liaison Officer (NCLO) and become the single point of contact for NILOs deployed into control rooms during incidents. The course will offer an insight into the NILO role so NCLOs are able understand common terminology, liaise and reinforce multi-agency working focusing on the control room environment.
This course is facilitated by experienced control and operational personnel, and it has a selection of expert speakers who will explore the psychology behind decision making and introduce legal aspects for the role. It will give the learner the opportunity to gain skills and to increase preparedness when liaising with a NILO in response to CBRN, conventional terrorism, marauding terrorist attacks, major incidents, complex police-led incidents and serious public disorder.
On successful completion staff will have:
Successful delegates will receive an accredited certificate awarded by Skills For Justice and the award consist of three areas:
Please contact the sales team to book places – sales@fireservicecollege.ac.uk
Speak to a member of our team
01608 650 831