Course overview and learning outcomes

This course is designed to promote development opportunities for middle managers in personal skills, organisation skills and incident management, appropriate to their role, within a supportive environment.

Topics will include:

• Personal Development – study skills, research skills, report writing, essay writing, group dynamics, managing meetings, psychometric tests, individual learning log
• Communications and the Media – the need for effective communications, the media - TV and radio, press releases, presentation skills
  Strategy, change management and leadership – introduction to strategy, change management, an exploration of leadership and management, coaching and mentoring, organizational risk
• Managing finance – financial terms, funding mechanism and systems, budgetary processes, capital funding and controls, performance indicators, best value, resource management, project management, corporate governance
• Human resource management – Introduction to HRM and employee relations, partnerships, HR planning, recruitment and selection, negotiations, performance management, grievance and discipline handling, fairness and dignity at work
• Incident Command – case studies relating to major incidents, operational risk management, emergency planning

At the end of the course delegates will be able to:

• Operate a devolved budget, produce business plans and interpret financial information
• Demonstrate effective communication skills
• Identify personal and career development needs
• Undertake a press and public relations role effectively
• Demonstrate an understanding of HRM and employee relations practices
  

Who should attend and key benefits

This course is particularly suitable for International delegates who are currently serving in local authority or industrial brigades, who wish to progress to group management level or executive appointments at a similar level of responsibility.

Delegates will become more effective operational managers in a wide range of delivery areas. They will improve their planning skills and learn how to optimise resources; will develop knowledge and skills to help them manage their teams; and develop an awareness of their own leadership and management style.

How is the course assessed and accredited?

Delegates are assessed by undertaking assignments including essays, reports, presentations and a learning log.

Dates and prices

For further information or to make a booking on this course please contact the Business Development Team on 01608 812984 or email sales@fireservicecollege.ac.uk

To see our full terms and conditions please click here