What you’ll be doing:

• Assisting the Sports Centre Manager in developing customer relationships, creating a quality customer experience within the centre.

• Ensuring the highest standard of customer care & service delivery is achieved within the centre. They will deal with complaints and issues brought to them in an appropriate way and work with the Sports Centre Manager to resolve any issues.

• Carrying out lifeguarding duties in line with centre and national standards as part of their daily shift duties.

• Carrying out any training required in line with National Guidance to remain competent for role.

• Assisting the Sports Centre Manager in the management of the centre across shifts to ensure the centre is operational at all times.

• Potentially assisting in delivery of Centre Swimming Lessons as required

What we’re looking for:

• Be in possession or in the process of gaining an RLSS NPLQ qualification.

• Ideally hold a recognised Group Exercise Qualification

• Preferred experience within the Leisure industry or other suitable role.

• An interest in sport and the Leisure industry.

• Required to obtain an advanced DBS certificate as part of the process prior to offer.

• Competent swimmer

• Ideally hold a recognised Group Exercise Qualification

About Fire Service College:

The Fire Service College is a leading organisation for fire prevention and protection and response, providing assessed, accredited and assured fire and multi-service training for emergency service professionals globally.

With over 40 years’ experience in delivering fire and rescue training internationally, we specialise in equipping today’s firefighters and other emergency responders with the best possible skills and training to learn the latest techniques and procedures. Our unique incident ground, at one of the premier fire training venues in the world, coupled with our expert instructors, provides the opportunity for our learners to train and exercise in a realistic and challenging environment, for a learning experience that is second to none.

 What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.