The Fire Service College (FSC) was engaged to review the emergency plans for the National Exhibition Centre ( in Birmingham, with a focus on the armed intruder and counter-CBRN elements of that plan.

Over an intensive period, the FSC successfully assisted the NEC to review and revise the site’s emergency response and recovery procedures, and to train and exercise operational, tactical and strategic staff in those plans. The plans and procedures included a particular emphasis on the initial operational response conducted by those staff in a non-permissive environment.

Once the planning was complete and the Centre had endorsed the resultant emergency plan, the College trained the Operations Room, security staff and senior management.

“The TTX itself was a new experience for us using the FSCs unique technology to capture the teams’ thoughts and outputs and is definitely something we would consider going forward, and also endorse and recommend to others in a similar position. The FSCs comprehensive post-intervention recommendations were fair and provide a sound basis for work going forward. Overall, the whole experience has been very worthwhile. All elements have provided valuable input to the development of our plans, as well as introducing new thinking and approaches.” Gary Masters, NEC General Manager.

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