COVID-19 Important Customer Information

The environment during the COVID-19 crisis continues to move quickly. Our priority, always, is to protect the welfare of all colleagues, our clients and societies where we operate.  Since the closure of our premises we have been working hard to ensure we adapt to the changing landscape as well as government guidance in readiness for a safe reinstatement of service delivery at the College. We are now in a position where necessary conduct guidance and safety measures are in place, and are pleased to inform you that on Monday, 18 May 2020, we will begin a gradual reopening of the Fire Service College site to provide essential training.

 

It is critical that our approach continues to be carefully measured and puts the safety of our people and our delegates first. With this in mind, we will phase the reopening process, so that we can carefully manage volumes of staff and delegates returning to site. In the first instance, a skeleton staff will be supporting an essential fire fighter training programme. We will operate at delegate capacity of a maximum of 17%.

 

To support this programme and ensure we are fully compliant with the government guidance at all times, we have taken a series of measures and changes to our working environment. We have introduced a zero-tolerance policy for anyone failing to follow these measures resulting in immediate removal from site.

 

Over the recent weeks we have transitioned part of our offering to virtual learning modes, and in all instances where this is possible, and we will maintain this delivery method.  Only delegates attending an essential face to face training and staff supporting its delivery will be permitted on our site.

 

Our approach will remain careful and measured. We will continue to keep you updated on progress.

 

If we can be of any assistance or answer any questions in relation to this, please don’t hesitate to get in touch.

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