Infrastructure Manager


About the role:

To ensure the efficient and effective daily management of all staff within area of responsibility, this to include the, Incident ground and training areas, also to ensure that all operational requirements are supported effectively and timely in all areas of the business.

What you’ll be doing:

  • Contribute to the overall Incident Ground and liaison with key group stakeholders in that respect.
  • Drive innovation, mindful of the future FRS marketplace, environmental concerns and local community impact.
  • Routine reporting of departmental progress, finances, issues and risks.  To include briefing FSC Senior Management  as required.
  • Negotiating best deals with contractors and suppliers in liaison with Capita Procurement where appropriate.
  • Ensuring Incident Ground and USAR meet Government Regulations, Building Regulations, Environmental, Health, Safety and Security Standards.
  • Ensuring contractor management systems are robust, efficient and adhered to.
  • To ensure that all equipment testing requirements are satisfied for the Incident Ground rigs/venues and USAR.
  • Manage the readiness of elements of the Incident Ground and USAR under your remit as agreed with your line manager
  • Maintaining records of all tests and maintenance carried out on all equipment.
  • Support H & S investigations into all equipment failures.
  • Review and create Risk Assessments as appropriate.
  • Liaise with suppliers to maintain on time deliveries of all Incident Ground consumables.
  • Ensure effective planning of resources.
  • Conduct monthly audits of Incident Ground Rigs/Venues, maintain defects register and reporting.
  • Ensure that staff competencies are current.
  • Assist line manager with daily management issues/planning.
  • Deputise for the Operation Support Manager as required.
  • Deputise for the USAR Team Leader and Incident Ground Manager as required

What we’re looking for:

  • Commercial awareness.
  • Excellent problem solving, analytical, interpersonal and IT skills.
  • Customer management skills.
  • Full driving licence.


Management Responsibilities


Manage Teams

  • Recruit, induct, train, and develop staff, identify, and nurture talent in line with Capita procedures and systems linking in with Group HR and using Workday.
  • Work with team members to ensure that they feel supported and engaged.  Ensure that staff understand the vision, values and strategic direction of the FSC and that staff are actively involved in the setting and achievement of business or team objectives.  Encourage innovation and cross functional working.

Manage Performance

  • Plan and manage resources to ensure business objectives are met in relevant business area. 
  • Contribute to the longer term FSC strategic business planning by bringing forward commercially sound ideas and proposals.

Manage Finance and Resources

  • Plan resources, costs and overheads in line with budget, bringing forward proposals as necessary, bring forward proposals to reduce costs and/or increase revenue.
  • Manage and monitor budgets, take action to deal with any variances. Manage budget effectively and in line with Capita procedures and ensure value for money.
  • Ensure staff are suitably trained in relevant Health and Safety within their role.

Management Competencies

  • People management, communication and interpersonal skills.
  • The ability to develop working relationships with a wide range of people.
  • Creativity, drive and enthusiasm and a ‘can do’ attitude.
  • Financial and commercial awareness.
  • Project planning, decision making and organisational skills.
  • Customer and client management skills.


About Fire Service College

At the Fire Service College, we’re protecting tomorrow, today. Our organization is transforming fire and rescue training internationally, and equipping firefighters with the best possible skills and knowledge of the latest techniques. Our teams have helped the National Exhibition Centre in Birmingham to train their security staff for emergency scenarios, and helped Northampton shire Fire and Rescue Service to increase applications from women and ethnic minorities. Join us and discover better as you support the future of fire and rescue.

What’s in it for you?

  • A competitive basic salary
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward,   For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

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