Head of Curriculum for Firefighter Core Skills

Job Title:   Head of Curriculum for Firefighter Core Skills

Reporting To:  Head of Learning & Development

Position Overview

The Curriculum Heads of will have responsibility for the curriculum area/s for which they have a designated responsibility, although some shared responsibility across other subject matter areas is also expected.  They will develop the curriculum/subject matter road map; a time targeted vision for FSC course provision. They are to manage and co-ordinate the quality of the curriculum, to include content, learning outcomes, and assessment strategies and to set the appropriate delivery methodology.  They will guide and manage future course material development, of both new and existing courses and will provide technical support to the sales team and account manager(s).  The Curriculum Heads of will also support and advise on wider areas that directly relate to their curriculum area, such as the appropriate investment in specialist equipment, technology or venues.

Principle Accountabilities / Responsibilities

In relation to the specific curriculum/subject matter area:

  • Monitor the delivery of courses on an ongoing basis to ensure they meet the quality, accreditation levels and consistency of delivery expected, this will be achieved at local level by single course observations, but also at a more holistic level by managing the implementation of the QR2 process.  Subsequently identified development requirements to existing courses are to be implemented and monitored.
  • Delegate level 1 and 2 feedback is to be monitored and actioned where appropriate. Client level 3 feedback to be considered and included in wider development work as required.
  • Identify opportunities for new courses and manage the course content design process to facilitate prioritisation, including outline, outcome, content, duration, location and competitive pricing and position.
  • To undertake development of new curriculum initiatives and formalise these through process and governance, prioritising development opportunities based upon sector knowledge and sound market intelligence.
  • Contribute to the longer term FSC strategic business planning by bringing forward commercially sound ideas and proposals.
  • To work with the wider sales team, providing technical and specialist sales support in order to win business, both through client meetings, proposals and bids.
  • To manage the costing process of all training products through the application of the Bill of Materials (BOM). Curriculum Heads of will set the price for Open Programme courses, in partnership with the Business Analyst and advise other members of the sales team on prices for tailored courses. 
  • Consult with clients, sales, marketing, delivery and finance on course prioritisation mindful of existing commercial, sales and delivery capabilities and extent of new resources and commercials.
  • Identify and co-manage the most appropriate Associate Trainer(s) in partnership with the Training Delivery Manager, to undertake the design, development and production of training courses, setting the necessary Terms of Reference and managing to a satisfactory completion.
  • To work with the other department heads at the Fire Service College and with external agencies to create an effective and efficient business environment that supports our customers and stakeholders. 
  • To represent the Fire Service College at regional, national and international meetings and Events, as required.
  • Engage with clients and equipment providers to encourage continued engagement with the college.
  • Champion the College as the leading operational training and development provider to the UK emergency services and to international and private sector customers.


Required Role-Specific Competencies / Experience

  • Experience of working in an operational capacity within a Fire & Rescue Service.
  • In depth, knowledge and experience of the Emergency Services training requirements.
  • Experience of working with and compliance of awarding body requirements.
  • Expertise in relevant curriculum areas as required.
  • Strong experience of working in a training and or education sector is essential, to include training product design and development.
  • A high level of commercial and financial awareness.
  • Experience of managing teams and team members.
  • Experience of running complex projects.


Person Specification

  • Minimum of 10 years of experience of working in an operational capacity within a Fire & Rescue Service
  • A professional attitude and appearance at all times.
  • Demonstrates a high level of integrity at all times.
  • Project Management skills.
  • Customer First focus.
  • Excellent written and oral communication skills; the ability to communicate effectively.
  • Ability to meet targets and strict deadlines.
  • Attention to detail, highly organised and efficient approach to tasks.
  • Competent in the use of Microsoft Office products.
  • A positive can-do attitude, enthusiastic and energetic.
  • Excellent presentation skills.
  • Willingness to undertake personal development as and when required.


Management Competencies

  • People management, communication and interpersonal
  • The ability to develop working relationships with a wide range of people.
  • Creativity, drive and enthusiasm.
  • Financial and commercial awareness.
  • Project planning, decision making and organisational skills.
  • Customer and client management skills.


Management Responsibilities

  • Manage and ensure compliance of the Quality Assurance process for course design, development and review.
  • Support the recruitment process and the induction, training and development of FSC staff and Associate Trainers.
  • Work closely with and support the work of the Quality Assurance Team.
  • Complete Capita Mandatory Training
  • Work with team members to ensure that they feel supported and engaged. Support staff to ensure that they understand the vision, values and strategic direction of the FSC and that staff are actively involved in the setting and achievement of business or team objectives.  Encourage innovation and cross functional working.


Manage Performance:

  • Plan and manage resources to ensure business objectives are met in the relevant business area.
  • In collaboration with the Head of Learning & Development, develop and deliver annual performance plans and KPIs in line with FSC strategic objectives.
  • Contribute to the longer term FSC strategic business planning by bringing forward commercially sound ideas and proposals.
  • Monitor and report on performance against team and personal objectives.
  • Work with other Managers and teams across the business to deliver on cross functional projects and to ensure own team are engaged with colleagues across the business.


Manage Finance and Resources:

  • Plan and support the management of resources, costs and overheads in line with department budgets,
  • bringing forward proposals as necessary to reduce costs and/or increase revenue.
  • Support the management and use of department budgets.
  • Support the management of the budget effectively and in line with Capita procedures and ensure value for money.


Manage Health and Safety:

  • Monitor the monthly Health & Safety Reports and support continued organisational improvement.
  • Encourage and support a safe working environment for staff and monitor that regular risk assessments are carried out and available in line with Capita procedures.



Interviews: 17th all day and 18th am December 2018


Next Steps:

If you feel that you meet all the above selection criteria, please can you email your CV and a short covering letter stating why you want to work for the college and what skills you could offer to opportunities@fireservicecollege.ac.uk. If you meet our requirements, you will be invited in for an interview at the college, however if you do not hear anything within 21 days of applying, please take it that your application has been unsuccessful. 

Please note that in order to comply with the latest GDPR regulations, all data will be erased from our systems within 12 months if you are unsuccessful, or 6 years if you are successful, once you have left. Please see our privacy notice.

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