New college website goes live

Louise Foster | Wednesday, July 01, 2009

The Fire Service College launches new 'customer-focussed' website

The Fire Service College has today (Monday 6 July) launched a new website, which is easier to use for current and potential customers of the award-winning training centre.

The College's new website, which has been developed with in-house resources and expertise, will be used as a marketing tool, with greater emphasis on customer focus.

It is designed to be more user-friendly and is divided into sections reflecting the different customer groups, namely:

• UK Fire and Rescue Services
• Overseas Rescue Services
• Business & Industry
• Public Sector Agencies

The new site provides users with enhanced capability for interaction with College, enabling them to submit enquiries about courses and details of training needs, direct to the appropriate sections of the organisation.

The new website also dovetails with content on the College's online learning management system, FireLearn, with direct links into individual course pages, or individual learner accounts.  

Sally Sheen, Chief Executive at The Fire Service College, announced that the new website reflected recent changes at the College.

She said: "The Fire Service College has long been at the heart of the UK fire and rescue service, providing essential support through the delivery of first class training to equip firefighters in their vital role to protect and save lives."

"However, our excellent facilities and expert tuition are also in demand from a wide range of other customers, including overseas fire and rescue services, business and industry and other public sector bodies."

"The new website has been designed to be easier to use for all of our customers, providing them with quick and easy access to information about all of the courses and training that we can offer them."

"The new website reflects the re-energised Fire Service College and its ability to flexibly meet all customer requirements, through our programme of core courses or by developing bespoke training, tailored to suit individual needs."